In recognition of the changing retail environment, our training function has been central to successful diversification over recent years. Consistently supporting the development of our Reactive & Planned Engineering functions in SL+1 and SL+2, it allows us to offer a seamless transition when mobilising into new disciplines.
KEY UPDATES
Our Qualifications
Mentoring
Emotional Intelligence
Understanding Team Roles
TIER 4
Coaching Techniques
Effective Communication
Dealing With Difficult People
Dealing With Change
TIER 3
IOSH Managing Safely
Promoting A H&S Culture
Fire Marshal
Understanding Your People
Effective Feedback
Accident Reporting
& Near Misses
TIER 2
Absence Management
Bullying & Harassment
Disciplinary & Grievances
Effective 121s & PIPs
Equality & Diversity
Managing Behaviour
Managing People HR
Recruitment
Time Management
Manager Accountability
TIER 1
SL+4 works alongside other departments to deliver our management and development workshops, ensuring our staff receive all the relevant information and skills to progress through their career at Serviceline.
Below is a diagram showcasing the different types of workshops we offer.