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See how our PPM teams have performed recently

Serviceline takes a proactive and tailored approach to Planned Preventative Maintenance. We offer a range of options in Catering & Refrigeration to suit our customers’ needs, service models which will ensure a safe compliant environment in which to serve your customers.

Our teams dismantle and mechanically service catering and refrigeration devices to guarantee compliance and ensure that production equipment runs efficiently and consistently, leaving chefs to concentrate on their own specialism of food preparation and remove the stress caused by equipment downtime or sub-optimal performance.

Find out more about our purpose-built training academy

The training and research engineering function allows us to quickly mobilise new customer contracts and provide detailed written reassurance of technical, compliance and quality engineering standards for both new and existing customers.

See how the parts distribution network keeps our engineers up and running

Our Parts Distribution function services all our key department teams across the country. From procurement to picking lists, this provides our field engineers instant access to our global supply chain inventory. 

Find out more about our equipment offerings & tailor-made contracts

Your account manager works alongside our experienced equipment sales team - dedicated to supporting our customers with the sourcing, specification and provision of new and refurbished catering, warewash & refrigeration equipment. We have access to a wide portfolio of devices, from both within the Ali Group of Companies and from various UK, European and North American equipment manufacturers.

Our maintenance service contracts are tailored to fit exacting customer needs. We listen to what is important to our customers and their foodservice professionals, to offer the most suitable options for their requirements and budget.